Mitchell Repair Center

Mitchell RepairCenter™ is the collision repair industry’s first single shop workspace, built with the flexibility to configure and select functionality that fits how you do business.

Built upon the strength of Mitchell's market-leading business management systems, RepairCenter is focused on improving profitability and growth for any size shop. It's the collision repair industry’s first solution that allows you to select and instantly download key functionality that fits your shop, then easily add more as your business evolves… truly a customized Shop Workspace.

You’ll find RepairCenter™ to be the business tool that can help you gain profitable control over everything from everyday tasks to full, multi-step processes. RepairCenter’s real-time control and analysis tools work to ensure your processes are easy, accurate, and effective.

Mitchell RepairCenter™ gives you the ability to pick and chose the modules that are right for your business - from basic FREE modules to a complete Business Workspace for your shop.

RepairCenter™ available modules:

• Create Repair Orders from all major estimating systems
  • RepairCenter™ will import estimates created in Ultramate, eClaim, Pathways, ShopLink, and Compest and convert them into Repair Orders.
• Vehicle Repair status
  • RepairCenter™ will allow you to communicate the status of their vehicles repair through your website or a site hosted by Mitchell. This page is also available in a mobile version allowing the customer to track their vehicles repair status from their mobile device. With the use of Shop Clock this is a completely automated process and is updated in near realtime.
• TechAdvisor™ Vehicle Repair Data
  • RepairCenter™ integrates Repair Procedures, Vehicle Dimensions and Collision & Mechanical Parts and Estimating Data. With a few simple clicks your Tech can access all needed repair data right from the RO.
• Parts Management and Electronic Ordering
  • Manage the ordering, receiving and returning of parts. Track vendor discounts and parts price changes. With the integration of OE Connection you can also place automated electronic parts orders to your vendors.
• Integrates with your accounting program
  • RepairCenter™ will integrate with many common accounting systems, allowing you to transfer information from the estimate/repair into your accounting system. No more double entry!
• Payment Management
  • RepairCenter™ supports tracking the receipt of payments from your customer and insurance for each job. This info can then be imported into your accounting system.
• Opportunity tracking and follow-up
  • RepairCenter™ allows you to capture notes and marketing information.
• Labor Management
  • RepairCenter™ allows you to get a true picture of your labor costs. Assign, track and flag labor, print work orders, calculate wages and and track capacity and labor for teams.
• Parts and Labor Scrubbers
  • RepairCenter™ will scrub your estimating data to ensure all entries transfer correctly to your accounting.
• Production Management
  • RepairCenter™ allows you to track critical dates and locations of vehicle in your shop. It even allows you to post that information to the web so you customers can see the status of their vehicle in near real-time. See a demo here
• Job Costing
  • RepairCenter™ will allow you to determine the true profitability of a job with accurate parts and labor costs for each Repair Order.
• Paperless Office Imaging and Filing
  • RepairCenter™ will allow your office to go green! Eliminate paper and ensure complete documentation accompanies each repair order by attaching an electronic copy to each Repair Order.
• Task Management
  • RepairCenter™ will allow you to assign and track tasks to improve communication, and streamline workflow in the shop.
• Analytics
  • RepairCenter™ will allow you to analyze sales, capacity, profitability and KPI's and see detail by DRP's and vendors.
• Automated Repair Scheduling
  • RepairCenter™ includes a built in Scheduler to increase efficiency and streamline the flow of vehicle through the shop. It will automatically schedule for you or you can manually schedule if you would like.
• Shop Clock
  • RepairCenter™ Shop Clock will make accurate tracking of actual labor time for payroll and job costing easy and painless. It will also allow technicians access to necessary RO data to make the repair process more efficient.
• Estimate Rules Analyzer
  • RepairCenter™ contains an EMS analyzer that will analyze your estimate to ensure accuracy and completeness. This will increase shop profitability, ensure carrier rules compliance and reduce supplements.
• Customer Experience Management
  • RepairCenter™ allows you to measure and improve customer satisfaction. It includes CSI reporting and is powered by AutocheX.
• Dealer Management System
  • If you are a dealer RepairCenter™ will allow you to transfer parts and accounting data into your ADP or Reynolds and Reynolds system.
• Multi-Shop Configuration
  • From a small "one-man-band" to a large multi-shop corporation, RepairCenter™ can be customized to fit your needs.

Contact us today for more information!